Date: June 23, 2009

Time: 12:00pm - 2:00pm

Location:

The Coffee Office
3310 South Service Road
Burlington, Ontario
http://www.thecoffeeoffice.com/locations.htm

Part of the meeting will be held online and will be recorded for folks who may not be able to attend.

Online, click here for log-in instructions (18.956.345) >>
(customer portal log-in required)

Agenda:

12:00pm - 12:15pm

Lunch and Group Networking

12:15pm - 12:45pm:

Presidents User Group Action Item Follow-up

A final review of the User Group Presidents Action Items from 2007 until March 2009 from Engage as a .pdf document.

Review of the changes to the customer portal and process to submit requests for changes as a group moving forward.

12:45pm - 1:45pm:
Exact and Service Organization
Steve Massey, Vice President of Service Delivery in the Americas will introduce the Exact Service organization to the user community.

Business Process Assessment (BPA)
Exact Software is pleased to announce worldwide availability of the Exact Software Business Process Assessment (BPA), a service that helps customers optimize their Exact business system. Russ Lesko, Manager, Consulting Services, Northeast Region will provide further insight on the service and clarity on the Canadian Service Delivery coverage, and consulting strategy followed by a question and answer session.

1:45pm - 1:55pm
User Group Business

• EDI Virtual User Community launched
• On Demand Training
• Review of the year

1:55pm - 2:00pm
Meeting Wrap up

• Next Meeting August 25, 2009